Information & Policies

About US

Burning Laser Pointer (BLP Lasers, Inc) is an American manufacturer and marketer of laser products, specializing in laser pointers and high powered burning lasers. BurningLaserPointer.com is our official website, committed to providing customers with top quality laser products at better prices. It is by now the best online TRUSTED shopping site for laser pointers in the USA. We also do drop shipping and wholesale business, contact us if you want to sell our products.


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About US

Burning Laser Pointer (BLP Lasers, Inc) is an American manufacturer and marketer of laser products, specializing in laser pointers and high powered burning lasers. BurningLaserPointer.com is our official website, committed to providing customers with top quality laser products at better prices. It is by now the best online TRUSTED shopping site for laser pointers in the USA. We also do drop shipping and wholesale business, contact us if you want to sell our products.

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Contact Information

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Shipping Information

  • US Domestic Shipping

    • Standard Shipping

      FREE shipping! Items are shipped out from Los Angeles, California. Customers inside the USA are expected to get your laser pointers in 2~4 days after we shipped out. If items are out of our California warehouse, they may be shipped from our China factory warehouse, which usually takes 2 weeks for the delivery.
    • Overnight Shipping

      Overnight / Next Day Air Shipping can be applied for our California warehouse available items. Customers need to pay extra shipping fees. Please contact us if there is no faster shipping option on the product page.
      Please be noted that all orders(including Overnight Shipping orders) placed on weekends(after Friday 16:00:00 UTC-8) will be handled on Monday.
  • International Shipping

    FREE shipping! We are now able to ship to Australia, Belgium, Brazil, Canada, Denmark, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Spain, Sweden, Switzerland, Ukraine, and United Kingdom. Shipping takes 2-3 weeks.

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Order Tracking

A shipment email with tracking number and carrier will be sent to you when the package is sent out. You can also find order tracking information in account dashboard when you are logged in.

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Stock and Backorders

Technically, all items you can add to cart are in stock. The system is auto updating stock. If any backorders, we will notify you by email with details.

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Accepted Forms of Payment

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Why Does My Online Credit Card Payment Fail?

It is a common issue though that a certain number of online credit card transactions would fail - sometimes the reasons for failure of a transaction are obvious (wrong card number, card limit reached, ...) sometimes the reasons are less obvious and may relate to fraud prevention and/or other security measures implemented by credit card companies.

Do carefully check the card details before confirming the transaction for processing. In case of a transaction failure, we recommend to first try using an alternative credit card, or to give it another try with the same credit card again but at a later time. In most cases this would solve the issue. Alternatively try using PayPal instead (know that PayPal allows you to have the transaction charged to your credit card). You can always contact us if there are any problems.

A list of common reasons why payments fail:
  • Your credit card limit was reached (insufficient funds)
    Check your credit limit. You might have reached your daily or total credit card limit on the day you tried to charge your card. If this is the case, ask your credit card company to increase your limit.
  • The charge exceeded the maximum amount allowed for a single charge
    Check the maximum amount your card can be charged at a single time. If the declined charge is higher than this amount, ask your credit card company to increase the limit
  • Your card reached the maximum number of charges allowed in a period:
    Check how many times your card can be charged in given time period. If you reached this amount, ask your bank to increase the limit, wait until your card can be charged again, or make a payment with a different payment method.
  • Your card doesn't accept charges from an online source
    Make sure your card allows online transactions. If it doesn't, talk to your credit card company about allowing these charges. Or use another card
  • Your card doesn't allow international transactions
    If you're making payments from abroad, make sure your card accepts international charges. If it doesn't, ask your bank to change this or use another card.
  • Your card is not authorised for transactions of the classification type MO/TO
    contact your financial institution to allow transactions of classification type MO/TO (which stands for mail order/telephone order)
  • Wrong expiration date
    Review the expiration date on your credit card. If your card expired, use another card
  • Wrong credit card number
    You should get an error message indicating the card number is not valid. If not, carefully check the card number when filling out the form.
  • Billing address
    Make sure that the billing address you use for the transaction matches those that your credit card company has. Address matching is however not very likely to be the main cause of a transaction failure.

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Warranty Information

BurningLaserPointer.com carries a 1-year warranty on all products for manufacturing defects or product failures.

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Return Policies

  • We have a hassle-free 30-day return policy.
  • RMAs(return merchandise authorization) are approved for issues pertaining to manufacturing defects and misshipments.
  • Returned products need to be in original packaging and condition.
  • Make sure to include all materials, manuals, instructions, etc.

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Discounts

  • Current Activity: SNS Share 5%off Share a product you like on Facebook/Twitter/Pinterest/GooglePlus, you will get one 5% off coupon, which shows above those SNS icon buttons. You can redeem a coupon on the Shopping Cart page. If you use PayPal Express Checkout, you can also redeem a coupon on the Oder Review page.
  • Most laser pointers are cheaper than our competitors'.
  • Follow us on Facebook/Twitter/YouTube/Pinterest and subscribe our newsletter, you may get special offers and exclusive coupons.
  • Weekly deals, up to 50% off, check here
  • Few items are for big sale, check here
  • For bulk buying, check wholesale laser pointers pricing here

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Wholesale Pricing

Wholesale laser pointers, MOQ 5pcs, 200%+ MARKUP. Check here to learn more.

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Dropship Services

You drop in orders, we ship out laser pointers. Check here to learn more.

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Privacy Statement

BurningLaserPointer.com is committed to respecting and protecting the privacy of those who order from BurningLaserPointer.com. Information collected to process orders is only used in relation to those orders. We will never disclose your information to anyone for any reason. When you place an online order with us, you have the option to only receive emails relevant to that order. If that option is selected, you will never receive promotional emails from us (or any other source) as a result of placing an order with us.

We use a tracking technology called a “cookie.” A cookie is a small text file that a website can place on your computer’s hard drive in order, for example, to collect information about your activities on the site or to track your preferences and selections.

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Legal Disclaimers and Information

Copyright & Trademark

All content included on this site, BurningLaserPointer.com, such as text, graphics, logos, button icons, images, audio clips, data compilations, and software, is the property of BurningLaserPointer.com. or its content suppliers and protected by the United States and international copyright laws. The BurningLaserPointer.com logo BurningLaserPointer.com (shown in color) is a Registered Trademark. BurningLaserPointer.com. graphics, logos, page headers, button icons, scripts, and service names are trademarks, or trade dress of BurningLaserPointer.com in the U.S. and/or other countries. BurningLaserPointer.com.'s trademarks and trade dress may not be used in connection with any product or service that is not BurningLaserPointer.com.'s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits BurningLaserPointer.com…

Limitation of Liability

IN ALL CIRCUMSTANCES THE MAXIMUM LIABILITY OF BurningLaserPointer.com. IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. BurningLaserPointer.com. SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. BurningLaserPointer.com. SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT BurningLaserPointer.com. HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.

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